9 Best B2B Collection Agencies in 2025

For many B2B companies, unpaid invoices make it harder to keep operations running smoothly. Even a few late payments can slow down cash flow and growth. That’s where B2B collection agencies come in. They work with all kinds of companies such as medical practices, wholesalers & distributors, service providers, logistics providers, manufacturers, office supply & equipment vendors, and contractors that need help recovering overdue accounts. These agencies take on the hard work of reaching out, following up, and securing the money your business is owed. Since each agency offers different rates, communication styles, and account handling strategies, it’s important to compare your options. To make the process easier, we’ve selected 9 top commercial B2B collection agencies so you can find the one that fits your business best.

By Yaqub M. (CBC) | Last Updated: August 27, 2025

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Debt Collectors International

No recovery, no fee – you only pay if successful
30+ years experience with 500+ attorneys worldwide
Fast payments, 24/7 online portal access, and industry-specific collectors

Our’s Rating: 9.8/10

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Debt Collectors International has more than 30 years of experience in commercial collections and judgment enforcement. They are based in the United States and serve industries such as manufacturing, construction, staffing, logistics, health care, legal, and retail. The agency provides a wide range of services, including dispute resolution, skip tracing, asset location, accounts receivable management, and judgment enforcement. You also get access to daily phone calls, demand letters, and attorney forwarding if needed. We like that you can track everything with a secure online portal that gives you updates anytime. Their fee structure includes no-recovery-no-fee collections and flat-fee plans through InvoiceGuard. You can also expect fast remittances every two weeks and ACH payment options. We think the combination of experienced collectors and a large attorney network makes them stand out. Also, we find that their focus on many industries and flexible pricing makes them a strong option if your business wants reliable recovery support.

Pros:

No-recovery-no-fee pricing available
Over 500 attorneys nationwide for legal action
24/7 client portal for updates
Experienced collectors with training across many industries
Skip tracing and asset location services

Cons:

Standard rates can be high (27%–45% depending on age and amount of debt)
Some clients reported inconsistent experiences depending on assigned agent
Focused mostly on commercial collections, may not suit personal or consumer cases

Google: 4.2 / 5 (350)
Facebook: 1.0 / 5 (7)
BBB: 3.8 / 5 (88)

Licenses & Accredition: Licensed, Bonded and Insured

Website: https://www.debtcollectorsinternational.com/
Phone: (407) 374-0000

Empire Collection Agency

Founded: 1980

Our’s Rating: 9.3/10

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No Recovery, No Fee service with risk-free collections.
Nationwide and international debt recovery coverage.
82% success rate on B2B and small business debts.

Empire Credit and Collection Agency is based in Lindenhurst, New York, and has built decades of experience helping businesses of all sizes recover unpaid debts. They serve clients nationwide, and even handle international cases, with a strong focus on small businesses, medical offices, service providers, utilities, and B2B companies. They offer a No Recovery, No Fee service, so you only pay if your money is collected. Empire uses advanced skip tracing, AI-powered analytics, and omnichannel communication to improve recovery rates. With an 82% success rate on B2B and small business accounts, their results speak for themselves. You can submit your account online and track updates while they pursue payment using a tailored approach. Empire’s services include commercial debt recovery, medical collections, judgment enforcement, utilities and service collections, membership dues recovery, international collections, and litigation when necessary. We like that they adapt their strategy depending on the type of debtor and industry rather than relying on cookie-cutter solutions. For your business, this means faster results and less stress. You may see payment after a single letter or call, or the team will persist with legal measures if required. We believe their combination of technology, legal reach, and personal service makes them a strong choice if you are tired of ignored invoices. We also like that they provide multilingual support and local offices abroad, which helps businesses that need international debt recovery.

Pros

No Recovery, No Fee pricing model
Nationwide and international coverage
BBB Accredited and licensed (NMLS# 1967518)
82% success rate on B2B and small business accounts
Online account submission and updates available
Multilingual collectors for global cases
Tailored collection approach per industry

Cons

Upfront legal costs required if you choose litigation
Recovery speed varies and may take months for older accounts

Google: 4.4 / 5 (169)
Yelp: 2.0 / 5 (32)
BBB: 2.0 / 5 (4)

Licenses & Accreditation: NMLS# 1967518, BBB
BBB Rating: A

Website: https://empirecollectionagency.com/
Phone: 877-659-5986

MRG Partners

Founded: 2004

Our’s Rating: 8.4/10

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Over 30 years of experience with a 90%+ success rate in B2B collections.
Nationwide and global coverage with full legal support and lien services when needed.
24/7 client portal access so you can track progress and assign new accounts anytime.

Miller, Ross & Goldman is a commercial debt collection agency based in Austin, TX with more than 30 years of proven success. They serve businesses of every size, from Fortune 100 corporations to small family-run companies, and specialize in recovering unpaid B2B invoices. You can count on their services in industries such as construction, oil and gas, logistics, medical supply, SaaS, and many more. Their team uses customized strategies for each case, focusing on fast recovery while protecting your business relationships. Their services include standard debt collection, debt reduction, skip tracing, international recovery, construction lien support, and nationwide legal representation on a no-collection. You also get 24/7 access to a secure client portal where you can track progress and add new accounts. We like that their success rate consistently exceeds 90%, which is much higher than the industry average. We also value their compliance credentials, which help safeguard your data and reputation. Finally, we find their expertise across so many industries to be a strong advantage when your business faces complex disputes.

Pros:

Over 30 years of B2B debt collection experience.
Strong compliance standards and A+ BBB rating.
24/7 online client portal for tracking and account management.
Nationwide and international recovery available.
No-collection, no-fee structure.

Cons:

Portal access and resources may feel complex for very small firms.Pros:
Business-to-business collections only, no consumer debt.
Advance legal costs (court fees, filing fees) are your responsibility.

Google 5.0 / 5 (64)
Yelp 5.0 / 5 (1)
BBB 3.67 / 5 (3)

Licenses & Accreditation: SOC 1 Type II, SOC 2 Type II, PCI DSS certified; BBB Accredited; Member of IACC & CLLA
BBB Rating: A+

Website: https://www.mrgpartners.com/
Phone: +1 512 366 9110

Fair Capital

Founded: 2017

Our’s Rating: 8.3/10

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No recovery, no fee pricing structure.
Licensed, bonded, HIPAA compliant, with BBB A+ rating.
24/7 online portal for real-time updates and account management.

Fair Capital is a licensed and bonded debt collection agency based in New City, New York. They provide nationwide recovery services across many sectors, including healthcare, commercial, government, rental, and service industries. Their team includes certified PCS collectors who are trained to handle debt with respect while staying compliant with federal and state law. You can expect a wide range of services such as skip tracing, credit bureau reporting, customizable recovery strategies, and an optional legal collections program when accounts require escalation. Their “no recovery, no fee” model makes it easier for you to get started without upfront risk. Fair Capital also offers a secure 24/7 online portal where you can send new accounts, track payments, and download reports in real time. This makes it simple for you to monitor progress and stay updated. We like that Fair Capital balances diplomacy with results, using soft approaches first and only escalating if needed. We also find value in their focus on patient and client relationships, since respectful communication can protect your reputation while still recovering funds. Our view is that their investment in advanced technology and certified staff shows a commitment to strong and ethical debt recovery.

Pros:

No recovery, no fee pricing
HIPAA compliant for medical collections
Credit bureau reporting and skip tracing included
24/7 client portal with real-time updates
Certified PCS debt collectors on staff

Cons:

Legal collections may involve extra costs
Limited detail on weekend or extended support hours

Google: 4.9 / 5 (45)
Facebook: 5.0 / 5 (1)
Yelp: 5.0 / 5 (2)
BBB: 5.0 / 5 (1)
Trustpilot: 4.1 / 5 (5)

Licenses & Accreditation: Licensed, bonded, ACA International & NYSCA member, HIPAA compliant, BBB Accredited
BBB Rating: A+

Website: https://www.thefaircapital.com/
Phone: +1 855 505 5669

Commercial Collection Firm of America (CCFA)

Founded: 2020

Our’s Rating: 8.1/10

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Specializes only in B2B debt recovery nationwide.
Uses investigators, certified collectors, and attorneys for strong results.
Reports a 90% success rate on viable claims.

Commercial Collection Firm of America (CCFA) is a Colorado-based agency that serves businesses nationwide. They focus only on B2B debt and offer services like commercial collections, large claim collections, asset and liability investigations, and litigation support. You can work with experienced collectors who treat your accounts with urgency and professionalism. Their team includes certified commercial collectors, private investigators, and a large network of attorneys who can take legal steps if needed. What stands out is their reported 90% success rate on viable claims, which is one of the highest in the industry. They also highlight that they are an independent firm and not just a sales office passing accounts elsewhere. You can expect a direct and personalized approach. They emphasize investigation before negotiation, so your case is handled with careful planning rather than guesswork. We think their use of face-to-face investigations is a powerful way to get results when emails and calls are ignored. We also find their second placement program useful for businesses that tried another agency without success. In our view, CCFA’s mix of investigative work, legal reach, and hands-on collectors makes them one of the more resourceful agencies available

Pros:

Focuses only on B2B debt recovery
Nationwide attorney network for litigation support
Strong investigative team with private investigators
High reported 90% success rate on viable claims
Offers second placement program for hard accounts

Cons:

No mention of a client portal for online tracking
Services appear focused on larger claims above $15,000
No weekend support hours listed (Mon–Fri, 7am–4pm MST)

Google: 4.9 / 5 (43)
Facebook: 5.0 / 5 (15)

Licenses & Accreditation: Fully licensed and bonded agency, BBB Accredited
BBB Rating: A+

Website: https://www.trustccfa.com/
Phone: +1 303 351 0464

Mesa Revenue Partners

Founded: 1976

Our’s Rating: 8.2/10

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You only pay if money is successfully recovered.
Certified by CLLA and endorsed by IACC for compliance.
Nationwide and international coverage with 24/7 client portal access.

Mesa Revenue Partners (MRP) has been helping businesses recover debts since 1976. Based in Arizona with offices nationwide, the company provides both domestic and international debt recovery solutions. They work with a wide range of industries including manufacturing, logistics, construction, staffing, and medical suppliers. Their services include commercial collections, asset and liability investigations, litigation support, pre-collect programs, and international collections. You also get 24/7 access to an online dashboard where you can track updates, add new accounts, and communicate with your assigned agent. You only pay if money is recovered, making it a low-risk option for your business. We like that they combine over 60 years of collection experience with attorney-monitored strategies. We also find value in their partnership with Altus Receivables Management, which gives clients access to certified staff and international reach. In our view, their ability to balance strong recovery tactics with preserving business relationships is a major strength.

Pros:

No fee unless debt is recovered
Certified by CLLA and endorsed by IACC
Wide industry coverage and international reach
Online portal with real-time updates
Attorney-monitored collections for higher-level cases

Cons:

Litigation pursued only when high chance of success (may limit options)
Pricing not listed openly, must request a quote
No clear mention of weekend or extended-hour support

Google: 5.0 / 5 (53)
Facebook: 5.0 / 5 (2)
Yelp: 1.0 / 5 (1)
BBB: 1.0 / 5 (1)

Licenses & Accreditation: Certified by CLLA, endorsed by IACC, licensed in U.S. & abroad, BBB Accredited
BBB Rating: A+

Website: https://mrpcollects.com/
Phone: +1 480 968 3181

Leib Solutions

Founded: 1980

Our’s Rating: 7.4/10

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Nearly 40 years of experience in business debt collection.
Offers first-party and third-party recovery with legal support network.
Provides secure online portal with Carixa automation for faster updates.

Leib Solutions is based in Maple Shade, New Jersey and has been helping businesses recover unpaid invoices since 1986. They support clients across industries like healthcare, insurance, law, technology, trucking, and manufacturing. The company works with both small businesses that lack in-house collections teams and large corporations managing complex accounts. They provide first-party services by acting under your company’s name to protect relationships, and third-party collections when you need stronger action. You can also use their specialized programs for insurance claims, subrogation, international debt, and institutional receivables. Their Carixa software adds automation, giving you faster updates and preventing accounts from slipping through the cracks. We like that Leib blends decades of human expertise with advanced automation. We also find their approach to small businesses valuable since you get the same care as larger firms. Another strength is their legal network of 300+ law firms, which ensures you have support if cases escalate. Our view is that their long history and multiple awards make them one of the most credible options for companies that want both recovery and professionalism.

Pros:

Nearly 40 years of industry experience.
First-party and third-party options protect your brand and relationships.
Legal network of 300+ law firms for complex cases.
Carixa automation system with secure client portal.
Recognized by A.M. Best as an expert provider for 15+ years.

Cons:

Do not mention weekend or 24/7 support.
No clear details on pricing structure.
Heavy focus on larger industries may mean smaller accounts get less attention.

Google: 4.9 / 5 (23)
Facebook: 5.0 / 5 (4)
BBB: 1.0 / 5 (1)

Licenses & Accreditation: A.M. Best “Expert Service Provider” for over 15 years; IACC membership
BBB Rating: A+

Website: https://www.leibsolutions.com/
Phone: +1 856 344 4120

The Kaplan Group

Founded: 1980

Our’s Rating: 7.9/10

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85% success rate on large, viable business debt claims
No fee charged unless your money is collected
In-house law firm adds legal pressure at no extra cost

The Kaplan Group is a commercial collection agency that has specialized in business-to-business debt recovery for more than 30 years. They are based in California and provide nationwide and international service. The firm is known for handling large claims, often ranging from $10,000 up to millions, and has a strong 85% success rate on viable accounts. You can rely on their in-house law firm to apply legal pressure without extra cost. This makes it easier for you to recover funds while avoiding expensive legal fees. They also offer background investigation, skip tracing, payment plan negotiation, settlement agreements, and litigation support when needed. The Kaplan Group has earned an A+ rating with the BBB and is a member of the International Association of Commercial Collectors, which less than 5% of agencies qualify for. We like that they require all collectors to have at least 10 years of experience, which means your case is handled by professionals who understand complex business situations. They work with companies across industries, including manufacturing, SaaS, staffing, and distribution. You can submit your claims online and track updates while their team does the heavy lifting. We also like that they are upfront about only accepting claims where they believe they can deliver results. Our view is that this honesty saves you time and sets clear expectations. We believe The Kaplan Group is a strong choice if your business is owed a significant amount and you want experienced negotiators and legal backup on your side.

Pros:

No fee unless they collect
85% success rate on viable claims
In-house law firm at no extra cost
Licensed in all 50 states
Highly experienced collectors (10+ years each)

Cons:

Minimum claim requirement of $10,000 for new clients
Focused mainly on large B2B claims, not ideal for small debts
Does not collect personal or consumer debt

Google: 4.7 / 5 (12)
Facebook: 1.0 / 5 (1)
Yelp: 4.3 / 5 (6)
BBB: 5.0 / 5 (22)

Licenses & Accreditation: Licensed in all 50 states, BBB Accredited, IACC member
BBB Rating: A+

Website: https://www.kaplancollectionagency.com/
Phone: +1 669 295 6060

Atradius Collections

Founded: 1925

Our’s Rating: 6.5/10

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Global debt recovery in over 50 countries with local specialists
Debt collection included free with credit insurance policies
Online portals let you track and manage collections anytime

Atradius has been around since 1925, starting in the Netherlands and now serving businesses worldwide. They are known as one of the largest providers of trade credit insurance, surety, and commercial debt collection services. Their U.S. team includes local underwriters, account managers, and collection specialists who work with companies of all sizes. If you are dealing with unpaid invoices, Atradius Collections gives you access to experts who can collect debt in any country, currency, or language. You can also manage your cases online using their Collect@Net platform, or through Atradius Atrium if you hold a credit insurance policy. We like that you can follow every step of the process, since all communication with debtors is shared with you. Atradius takes a practical but respectful approach. They may set up payment plans when a debtor faces cash flow issues, which helps you recover funds while keeping business relationships intact. For insured clients, commercial debt collection is included in the policy at no extra cost. We find this to be a major advantage for businesses that want protection without extra fees. The company’s nearly 100 years of experience shows in how they tailor policies for different industries and situations. We think their global network of specialists and their ability to act locally makes them stand out. And we like that they provide flexible modules in their policies, so you only pay for what your business needs.

Pros:

Long history and global presence in over 50 countries
Debt collection included with credit insurance policies
Online case management through Atrium and Collect@Net
Payment plans offered to preserve customer relationships
Strong industry expertise and tailored policies

Cons:

Pricing details for collections not always upfront
Online tools may be complex for very small businesses
Limited public info on customer support availability outside business hours

Google: 5.0 / 5 (5)

Licenses & Accreditation: Operates under Atradius N.V., registered in Amsterdam, VAT 8126.11.378.B.01
BBB Rating: A+

Website: https://atradius.us/
Phone: +1 800 822 3223

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